Listed below, are our service staff duties to help create a flawless reception!
SERVICE STAFF DUTIES PRIOR TO THE RECEPTION:
- Make sure food is maintained at safe temperature levels
- Setup tables and chairs, place tablecloths, silverware, fold and place napkins
- Setup appetizer, buffet, cake tables, bar, guest welcome (sign-in) tables
- Prepare chaffing dishes, add water and fuel
- Beverage storage/cooling
- Arrange glasses, drinks, ice buckets, and accessories for bar
- Setup coffee and dessert station (May be done during reception if setting up in cocktail area)
SERVICE STAFF DUTIES DURING THE RECEPTION:
- Assist with stationary hors d'oeuvres
- Pass hors d'oeuvres
- Assist with beverages
- Replenish tables
- Pickup dirty plates and glasses
- Confirm food service timing with Event Planner or designated person
- Make sure there's plenty of ice and clean glasses at the bar
- Check food temperature on buffet tables
- Make sure there are serving utensils for all dishes
- Pour champagne for toasts
- Assist with serving food
- Answer questions regarding food type and ingredients
- Replenish buffet
- Cleanup prep/kitchen area
- Start washing dishes
- Make sure dessert plates, spoons and cake knives are on the cake table
- Slice and serve cake to guests
- Assist guests at the coffee/dessert table
- Clear up buffet tables
- Turn off fuel and carefully discard hot water from chaffers.
- Pack leftovers for client
- Clear up guest tables
- Wash and place dishes and glasses in racks for rental pick-up
- Continue clearing all tables
SERVICE STAFF DUTIES AFTER THE RECEPTION:
- Cleanup time…
- Remove decorations, floral arrangements, candles, photos, drapery, heirlooms, etc.
- Remove gifts/souvenirs
- Remove all food, drinks, dishes, glasses, etc. from tables
- Discard ice from bar
- Pack unopened beverages and return to designated person
- Wash dishes, utensils, and glasses and pack in racks
- Load van/truck
- Stack rentals in designated area
- Discard debris from soiled linen and place in bags
- Write down amount of broken/missing/damaged items
- Clean up kitchen/prep area and return to original condition
- Empty trash
- Walk through with facility attendant to make sure the venue is cleaned to their satisfaction.
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